Flight delay

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Please provide a valid value for Please confirm that your flight arrival was delayed by MORE THAN 3 hours
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Please provide a valid value for Were you rerouted to an alternative destination?
Please provide a valid value for Did Loganair offer to provide transport to your ticketed destination?
Please provide a valid value for Were you rerouted on another flight to your planned destination?
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Prior to submitting any claim for compensation please refer to the information pages on this website and to your ticket terms and conditions. We will attempt to address your claim as soon as possible if you provide enough information.

Whilst we make every effort to prevent delays to our flights we appreciate that sometimes things go wrong. Where your flight is delayed by more than THREE (3) hours, measured against your scheduled arrival time, you may be entitled to compensation.

The rules for flight delay compensation are set out in EC261/2004.

Forename *

Surname *

Email *

Date of Travel *

Route *

Booking Reference *

Flight Number *

Address Line 1 Address Line 2 Address Line 3 Town Country Postcode

Passengers

Add Additional Passenger Names (if any):

Passenger Name 1

Passenger Name 2

Passenger Name 3

Passenger Name 4

Total number of passengers in this claim: *

Please confirm that your flight arrival was delayed by MORE THAN 3 hours

Flights which are delayed over 3 hours may be eligible for compensation under EC261/2004 (other than for weather / extraordinary circumstances).

a) All flights 1500km or less	€250
b) Intra-community flights more than 1500km, and for all other flights between 1500 and 3500km	€400
(c) Flights not falling under (a) or (b)	€600

*Please note that all payments for UK flights will be paid in Pounds (GBP) converted at the exchange rate ruling on date of travel.

Select which one applies:

250
400
650

Total Claim (No of passengers x amount a, b, or c) [SourceFields, CMPAMOUNT]

Did you travel on your original planned flight?

Yes
No

If you incurred additional costs for transport to your original destination you may be eligible for a refund. If so, you will be required to submit receipts to support your claim.

Provide details of your additional claim in the box below:

Details

Price

Total Claim £ * [SourceFields, COSTPRICE1,COSTPRICE2,COSTPRICE3,COSTPRICE4]

Declaration

I confirm that I have the full permission and authority to make this claim on behalf of all named passenger(s). The information I have given is correct to the best of my knowledge. I understand that my application will be rejected if I have not supplied the mandatory information or I have given false information. Loganair Limited reserves all rights in relation to any losses suffered or payments made as a result (whether directly or indirectly) of any false or misleading statements made in support of this claim. I understand that false or misleading statements may give rise to criminal liability on my part.